Side-by-side comparison of limits and included features across Starter, Professional, and Enterprise.
| Feature |
Starter
$49
/mo
POPULAR
1 property
Up to 50 rooms
5 staff users
|
Professional
$99
/mo
BEST VALUE
Up to 3 properties
Up to 200 rooms
15 staff users
|
Enterprise
$249
/mo
ENTERPRISE
Unlimited properties
Unlimited rooms
Unlimited staff
|
|---|---|---|---|
| Core Limits | |||
| Properties | 1 | Up to 3 | Unlimited |
| Rooms | Up to 50 | Up to 200 | Unlimited |
| Staff Users | 5 | 15 | Unlimited |
| OTA Integrations | 3 | Unlimited | Unlimited |
| Included Features | |||
| Operations | |||
| Advanced inventory management | — | ✓ | — |
| Housekeeping management | ✓ | — | — |
| Inventory tracking | ✓ | — | — |
| Maintenance request system | — | ✓ | — |
| Staff scheduling & payroll | — | ✓ | — |
| Unlimited staff users | — | — | ✓ |
| Guest Experience | |||
| Digital check-in/check-out | ✓ | — | — |
| Guest portal access | ✓ | — | — |
| In-app service ordering | — | ✓ | — |
| Loyalty program management | — | ✓ | — |
| Room upsell engine | ✓ | — | — |
| Integrations | |||
| API access (REST) | — | ✓ | — |
| Channel manager | ✓ | — | — |
| Custom integrations | — | — | ✓ |
| OTA integrations (up to 3) | ✓ | — | — |
| Unlimited OTA integrations | — | ✓ | — |
| Analytics & Revenue | |||
| Advanced analytics & forecasting | — | ✓ | — |
| Basic reporting & analytics | ✓ | — | — |
| Competitor price monitoring | — | ✓ | — |
| Custom reports & exports | — | ✓ | — |
| Demand forecasting | — | ✓ | — |
| Dynamic pricing engine | — | ✓ | — |
| Revenue management dashboard | — | ✓ | — |
| Yield optimization | — | ✓ | — |
| Billing & Payments | |||
| Payment processing (Stripe) | ✓ | — | — |
| Security | |||
| Advanced security features | — | — | ✓ |
| Support | |||
| Custom training sessions | — | — | ✓ |
| Dedicated account manager | — | — | ✓ |
| Email support | ✓ | — | — |
| Multi-currency support | ✓ | — | — |
| Priority email/chat support | — | ✓ | — |
| Priority phone support | — | — | ✓ |
| Quarterly business reviews | — | — | ✓ |
| SLA guarantees | — | — | ✓ |
| Other | |||
| Custom development hours | — | — | ✓ |
| Data export tools | — | — | ✓ |
| Email notifications | ✓ | — | — |
| Full PMS functionality | ✓ | — | — |
| Mobile responsive | ✓ | — | — |
| Online booking engine | ✓ | — | — |
| Package deals & add-ons | — | ✓ | — |
| Promotional code system | — | ✓ | — |
| SMS notifications (Twilio) | — | ✓ | — |
| Unlimited bookings | ✓ | — | — |
| Unlimited properties | — | — | ✓ |
| Unlimited rooms | — | — | ✓ |
| White-label branding | — | — | ✓ |
| Select a plan | Choose Starter | Choose Professional | Choose Enterprise |
All plans include 24/7 customer support • No setup fees • Cancel anytime
Yes! You can upgrade or downgrade your plan at any time from your dashboard. Changes take effect immediately, and we'll prorate the billing accordingly.
Pay for your first month upfront. If you continue using Caravel PMS into the second month, we'll automatically refund your first month's payment. It's our way of rewarding loyal customers!
We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure Stripe payment processing.
No setup fees! We believe in transparent pricing. What you see is what you pay.